A story told through bullet points

Your order is in progress.

Jun 21

Order placed - Your order was placed with PC Universe. A confirmation email was sent to you by Google.

Jun 21

Order received - PC Universe received your order.

Jun 21

$53.00 charge - Your credit card (REDACTEDCARD xxx-XXXX) was charged for $53.00. "GOOGLE *PC Universe" will appear on your credit card statement.

Jun 24

Seller contacted - You sent PC Universe an email with the subject: What is the status of my order?
Message: "Hi, just wondering what the status of my order is. Thanks! David"

Jun 27

Seller contacted - You sent PC Universe an email with the subject: I'd like to cancel my order
Message: "This level of service is unacceptable. The item was listed as in stock when I ordered it, yet apparently has not shipped yet. I called earlier today and was told that it was pending an incoming shipment (meaning that the website was lying) and that it would ship today (which it clearly hasn't). Additionally, my earlier request for the status of the order was completely ignored. Please cancel my order and refund my money."